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Monaco Digital:

          “There is no well-being without pleasure”                                               Interview by Milena Radoman




          Fitness coaching, internal training, teleworking, disconnection charter: Monaco Digital relies on
          various tools to promote the well-being of its employees.


                                              talk about everything and that has helped to   the teams - and there can’t be any well-being
                                              maintain social ties,” comments Karin Steiner,   without a bit of fun,” says the HR director with
                                              Project Manager at Monaco Digital.   a smile.

                                              Promoting internal development       40% take-up
                                              Another key element, according to Sabrina Dieu,   How to assess whether this policy is working?
                                              in validating staff is the possibility of evolving   “For me, the tell-tale clue is the take-up rate - 40%!
                                              within the company. “Internal and external   Plus, our employees recommend working with
                                              training is essential. We have, therefore, set up   us and that is a strong signal! If it decreases,
                                              a SAPHIR managers programme (Smart Agile   we would have to ask ourselves questions, just
                                              Promoting, Humble, Inspiring and Responsible),   as we would if the rate of absenteeism or staff
                                              designed to train leaders,” adds Sabrina Dieu, for   turnover increased,” observes Sabrina Dieu, who
                                              whom the world has changed corporate culture:   measures the teams’ investment through their
           Karin Steiner, chef de projet / Project Manager  exit authoritarianism. “You have to generate   participation in events. “At the last online kick-off
                                              meaning and desire, use collaborative tools.   meeting to present the company’s figures and
          “We have table football in the kitchen area with   Everyone can participate and speak up, make   strategy, everyone logged in and many stayed
          some wild games going on there but for me   suggestions, develop internal projects for the   until midnight when it was not mandatory.” It
          that’s just the cosmetic aspect. What we try to   company and, in short, be a stakeholder.”  must be said that, for the occasion, the company
          do, through our human resources policy, is to   Monaco Digital is also one of those companies   had sent a gift box to all employees containing
          create the conditions for well-being at work.”   that has set up sports coaching during the   wine, cheese and goodies bearing the company
          Within Monaco Digital, Sabrina Dieu has been HR   working week. “CrossFit and yoga classes   logo and there were organised games after the
          Director for 1,5 years. To infuse a team spirit in   have been organised for the past three years   presentation. Is it profitable? While the company
          this digital services company which has grown   on Tuesday and Thursday lunchtimes. This   does not wish to communicate the cost of such
          rapidly from 140 employees four years ago to   provides a real break and creates a different bond   an investment, according to the HR director, it
          250 (200 in Monaco), this former Capgemini   with co-workers. Some of us even participated   was “far less than what it brings to the company.”
          employee favours a collaborative approach and   in the Nice-Cannes
          social dialogue. “It is essential to communicate, to   Marathon together,”
          meet, beyond the annual assessment interview, to   explains Karin Steiner,
          congratulate employees and readjust if objectives   who is involved in the
          are not met.” Like many others, the company   social  fund.  “The
          switched to remote working with the Covid crisis   employee only pays
          and from 1 April, 100% of employees are eligible   €5 per session and
          for the teleworking system, one or twice a week.   the company finances
          “It reduces the stress and fatigue associated with   the rest.” This share
          transport and traffic jams but you have to watch   of the Social Fund
          out for the pitfalls. We are currently to avoid   also translates into
          over-work! The digital tool can be life-draining.”   the  organisation
          To avoid hyper-connection, managers are made   of  online  cooking
          aware of psychosocial risks and to notice signs   workshops and the
          of discomfort or burnout. “We must detect the   financing of cultural
          reactions of people who do not use their cameras   and sports activities
          in videoconferences, or who declare themselves   for employees and
          to be mentally tired or use aggressive language.”   their families (€75
          The e-cafés established during the crisis have   per year). “Through                                        Photos article © Monaco Digital
          been maintained to create places of exchange.   these activities, we
          “It’s like meeting in front of the coffee machine   take pleasure in being
 Yoga     in the morning at 9 am, except it’s online. We   together and it unites   Ateliers cuisine / Cooking workshops



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