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The new well-being professions                                                                by Milena Radoman




          New professions dedicated to well-being at work have emerged, including business coaching, which
          seems to have a bright future ahead of it...

          Chief Happiness Officer, Wellness Director,   being of employees. He or she is the overseer   “Gone are the days of the horsewhip”
          Well-being Manager: these new well-being   and promoter of happiness within a company,   A few well-being coaches have, nevertheless,
          professions which are spreading in Europe   supposed to set up a benevolent work culture.   invested in the Monégasque market, starting
          were born from the managerial practices of   The job ultimately includes some human   with CATS. As well as its business centre and
          Silicon Valley start-ups, initiated in the 2000s.   resources and in-house communication, as   translation activities, the company now offers
          The stated objective is to bring well-being and   well as events such as team building and role-  many Harmoniesens-branded services, including
          even downright happiness to employees, whilst   play: it is really a question of initiating unifying   management through trust training, in particular
          boosting their commitment and productivity.  activities. Using questionnaires, surveys and   to understand burn-out, prevent psychosocial
          In Monaco, companies do not seem to have   internal communication, the Chief Happiness   risks linked to the absence of physical activity
          taken the plunge, with Human Resources   Officer uses strategic tools to identify employee   and office ergonomics, as well as managing
          Directors acting as Well-being Managers, in   expectations and then proposes appropriate   team stress. “We have to re-learn how to manage,
          large companies at least; but the trend could   solutions. Another duty of the Happiness Officer,   or we won’t make it. Gone are the days of the
          also catch on in the Principality, so get on the   Wellness Director or Well-being Manager is   horsewhip and paternalistic management!” says
          bandwagon! Very fashionable in Paris, the Chief   arranging relaxation areas, organising massage   CATS founder, Odile Quéré, who also provides
          Happiness Officer is responsible for setting   or sports sessions, as well as deliveries of   turnkey wellness workshops (sleep rehabilitation,
          working conditions that promote the well-  baskets of organic vegetables and suchlike.  benefits of essential oils and so on), wellness
                                                                                   activities (yoga, Pilates, qi gong, hypnosis, plantar
                                                                                   or palm reflexology), space re-arrangement
                                                                                   and team building. “When we allow employees
                                                                                   to seek their potential within themselves and
                                                                                   when we facilitate their anchoring, we see less
                                                                                   absenteeism and much more enthusiasm and
                                                                                   joy at work,” continues Odile Quéré, who applies
                                                                                   this philosophy by offering her staff regular
                                                                                   20-minute chair-seated massages. “We offer
                                                                                   formulae tailored to the needs of companies,
                                                                                   including nutrition workshops. What we eat
                                                                                   is fundamental for equilibrium and healthy
                                                                                   living.” CATS started with large accounts such
                                                                                   as the Société des Bains de Mer, the Cardio-
                                                                                   Thoracic Centre and Single Buoy Moorings.
                                                                                   “Since Covid, we have had a strong demand
                                                                                   related to team cohesion. Companies need to
                                                                                   reunite their staff because teams have been
                                                                                   broken up by teleworking.” Other companies,
                                                                                   such as Monaco Coaching Concept, have also
                                                                                   targeted the business market and offer dynamic
                                                                                   posture workshops, studies of ergonomic
                                                                                   equipment for better posture at the workstation
                                                                                   and management of stress and anxiety. This
                                                                                   is a fashionable theme since it was again the
                                                                                   subject of a recent webinar organised by Grant
                                                                                   Thornton Monaco: the company, specialising
                                                                                   in accounting, auditing and consulting, called
                                                                                   on a professional coach to remind them of the
                                                                                   importance of “reclaiming the basics of time
                                                                                   management to gain energy, understand our
                                                                                   personality, develop our efficiency and create
                                                                                   a sustainable system of internal well-being.”



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